The process of merging two or more companies presents both challenges and opportunities. The potential for value creation is immense, but unlocking this value necessitates a well-planned and executed Post-Merger Integration (PMI).

Over the past year, many CEOs have commented that they are experiencing a period of rapidly increasing demand for their goods and services. Although this is the problem that most companies wish for, a collection of headwinds have successfully kept corporate growth rates within reasonable spectrums. The great resignation, supply chain & transportation issues, and increasing inflation are all making it hard to maintain margin while increasing market share.

Generally following a crisis, our fellow human beings have a lot of patience and empathy when things do not operate as smoothly as they once did. If you own or operate a business, the following are just a few of the questions you should expect to address in the coming weeks and months to prepare to return to delivering great customer experience (CX) and employee engagement (EE).

For organizations that need long-term volunteers, the overwhelming desire to make a positive impact to a cause that’s meaningful is generally the primary driver for a volunteer. But does the organization make it easy and enjoyable to participate or are there a lot of barriers that can frustrate volunteers?

In today’s day and age, just about every business is fighting for the same thing; the key to creating long-term revenue.

Many of the solutions lie within the idea of enhancing the customer’s experience for a long-term relationship. Currently, customer attention is at a premium, due to the thousands of advertisements, spam emails, and telephone calls they receive every day. Consumers are simply looking to different avenues to learn about products and businesses of their interests.