Creating Organizational Development Across a Global Company
The Vice President of People and Transformation at a global gaming company was looking to complete a rehaul of the company’s organizational design. The company was struggling to standardize the organization due to the variation of job roles across the global organization. Each region of the world was operating with their own undocumented variations of roles and responsibilities, job titles, standard direct reports, and career progression paths. This created the need for organizational design and optimization.
Stonehill approached this engagement by evaluating both what leadership envisioned and aligning that to the needs of the complete employee population. This involved an interview session with the functional lead representative for each job family from all global offices. This dedication of time and resources produced extremely accurate job responsibilities, skills, KPIs, and necessary knowledge and expertise required for each role. Each job description was reviewed by the global team and once approved by the stakeholders was socialized by the company.
Stonehill using the newly developed job descriptions to create career progression paths, align the organizational design to represent the newly developed workstreams, identify skill gaps, create an employee matrix, and complete a competitive compensation analysis. Throughout the employee interview process, Stonehill created a journey map on the employee lifecycle at the company from onboarding to offboarding/retirement. This end-to-end process allowed the identification of many potential enhancements to improve employee satisfaction and standardize the review process within the company.
The organizational development was a six-month improvement engagement that was vital in the success and satisfaction of employees. This was an enormous win for the company to provide a standard job description and clear career pathing throughout the business. With standard expectations for each role and corresponding key performance indicators, the company will be able to identify inefficiencies and underperforming departments to focus their transformation efforts on.
"The collaboration with Stonehill has truly exceeded my expectations by aligning to the needs of our global team, empowering our employees, and providing the framework to better our performance management." - Company Vice President of People and Transformation
